What is really a word? Clearly, a word means a whole lot. Just one word can be so potent that it can either make or mar your day.
Let’s explore together the right words we can make use of with our teams and clients and those we should refrain from using in our working place. Let’s begin by giving you an instance of just how potent or effective our words could become. A basic word such as “hopefully” or ‘try” tends to really disturb the receivers thinking system. Consequently, if you tell me ‘I hope we will see’ or hopefully, I’m going to be present, or I’ll try to be available, the truth is, I don’t have the slightest idea if you will or won’t be available, and this brings about anxiety.
There are specific words we must completely avoid making use of at our workplace. When a colleague didn’t finish a task assigned to them they probably tell you ‘I was really busy I’m sorry’ well that is not a really tenable excuse, because you know that they are not the only one busy, in fact, the whole office is. At times you may hear, ‘I never realized that it was part of my duty’. As a senior executive you’re probably thinking, when I assign it to you it is part of your responsibility. The team member may say “oh I’m really sorry, but I forget, how many times as one of the company’s leaders you’re thinking, maybe I should forget to pay you as well. You can see this needs a positive and solid resolution, to avoid losing faith in a team member.
Are there any particular words that bosses appreciate hearing?
Yes, you should always remember these two words, ‘no problem’. Your boss might be really stressed when he request you to carry out a task; it could be something achievable or something unrealistic, just say no problem at that moment and then find a way to negotiate later, saying no problem lessens the anxiety and stress of the moment.
Here are some additional amazing words we can use:
Other words which can serve as a backup to ‘no problem,’ they include: ‘I’ll handle it,’ ‘I know just how you feel’ ‘of course’ these are great words you can use to interact with your senior team members and teach your subordinates.
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